Note: For quick reference, I put all the commands below as a cheat sheet PDF: Useful CLI commands for Cisco CUCM, Cisco Unity Connection and IM and Presence I don’t work on the command line of CUCM often, but when the need arises here is the short list of …

Yesterday I had to extract some data from a CDR report for a client, namely call start time, its duration and the called number. And while I am sure Google has zillion scripts to be found, it was much faster to hack this one-liner in AWK . The script extracts the …