First step in debugging DNS problems is to verify that authoritative name servers for the domain are set correctly and answer the queries. To do so and circumvent caching DNS resolvers, use:
$ dig +trace  example.com 

;  
;; global options: +cmd
.                       518400  IN      NS      G.ROOT-SERVERS.NET.
.                       518400  IN      NS      H.ROOT-SERVERS.NET.
.                       518400  IN      NS      I.ROOT-SERVERS.NET.
.                       518400  IN      NS      J.ROOT-SERVERS.NET.
.                       518400  IN      NS      K.ROOT-SERVERS.NET.
.                       518400  IN      NS      L.ROOT-SERVERS.NET.
.                       518400  IN      NS      M.ROOT-SERVERS.NET.
.                       518400  IN      NS      A.ROOT-SERVERS.NET.
.                       518400  IN      NS      B.ROOT-SERVERS.NET.
.                       518400  IN      NS      C.ROOT-SERVERS.NET.
.                       518400  IN      NS      D.ROOT-SERVERS.NET.
.                       518400  IN      NS      E.ROOT-SERVERS.NET.
.                       518400  IN      NS      F.ROOT-SERVERS.NET.
;; Received 228 bytes from 172.31.0.2#53(172.31.0.2) in 450 ms

com.                    172800  IN      NS      a.gtld-servers.net.
com.                    172800  IN      NS      b.gtld-servers.net.
com.                    172800  IN      NS      c.gtld-servers.net.
com.                    172800  IN      NS      d.gtld-servers.net.
com.                    172800  IN      NS      e.gtld-servers.net.
com.                    172800  IN      NS      f.gtld-servers.net.
com.                    172800  IN      NS      g.gtld-servers.net.
com.                    172800  IN      NS      h.gtld-servers.net.
com.                    172800  IN      NS      i.gtld-servers.net.
com.                    172800  IN      NS      j.gtld-servers.net.
com.                    172800  IN      NS      k.gtld-servers.net.
com.                    172800  IN      NS      l.gtld-servers.net.
com.                    172800  IN      NS      m.gtld-servers.net.
;; Received 489 bytes from 198.41.0.4#53(198.41.0.4) in 37 ms

example.com.            172800  IN      NS      a.iana-servers.net.
example.com.            172800  IN      NS      b.iana-servers.net.
;; Received 165 bytes from 192.31.80.30#53(192.31.80.30) in 110 ms

example.com.            86400   IN      A       93.184.216.34
example.com.            86400   IN      NS      a.iana-servers.net.
example.com.            86400   IN      NS      b.iana-servers.net.
;; Received 93 bytes from 199.43.135.53#53(199.43.135.53) in 92 ms

Windows
DNS, DNS-cookbook