If some website gets blocked by eSafe for being categorized wrongly you
may fix it actually very simple. You enter the link below and change the website category; this takes some time , usually from few hours up to a day,for the change to take effect. If website has no category already then update takes effect fast.
To see what each category includes:
www-935.ibm.com/services/us/index.wss/detail/iss/a1029077?cntxt=a1027244
When you want to report an item that was falsely detected as virus/malware by
eSafe you should send your request to :
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In esafe 8.6 version is used commtouch technology for url filtration.
so you should use this link http://www.commtouch.com/url-miscat